Everything you need to set up and get the most out of Shipdate.
Install Shipdate from the Shopify App Store. Once installed, you'll be redirected to the Shipdate dashboard inside your Shopify admin. No additional configuration is required to get started.
Shipdate connects automatically to your Shopify store upon installation. All your orders are immediately accessible. There's no API setup or manual connection needed.
Go to Settings → Domain Verification and enter your store's email address. This address will appear as the sender for all app-related notifications. You'll receive a verification link from Postmark — click it to confirm the address. Once verified, your email status will show as "Email Verified" and notifications will begin sending from that address.
Navigate to the Shipdate dashboard in your Shopify admin. Select one or more orders using the checkboxes, then choose an estimated shipping date from the calendar picker. Click "Send notification" to immediately email your selected customers.
Use the bulk-select checkbox at the top of the order list to select multiple orders simultaneously. All selected customers will receive the same estimated shipping date.
To update a shipping date or resend, simply select the order again, pick the new date, and send. The customer will receive a fresh email with updated information.
Go to Settings → Email Template in the Shipdate dashboard. Write your template using standard HTML for full control over layout, fonts, colors, and branding.
Use these variables in your HTML template: {{customer_name}} — Customer's full name {{order_number}} — Shopify order number {{estimated_ship_date}} — The date you selected {{custom_message}} — Your optional custom message
When sending a notification, you can optionally add a custom message specific to that order. Place the {{custom_message}} variable in your template where you'd like it to appear.
Change your plan at any time from Settings → Billing. Changes take effect immediately and are prorated through Shopify's billing system.
Your plan's order limit refers to notifications sent per calendar month. If you exceed your limit, you'll be prompted to upgrade. Unused notifications don't roll over.
Our support team is here to help. All plans include lifetime support.